The Higher Education Students’ Loans Board (HESLB)
is hereby informing all loan applicants that the appeals window is now
open as from Friday 1st November, 2013. All Appellants should follow the procedure below:-
(i) All appeals will attract a non-refundable fee of Tzs. 5,000/=
per appeal which should be paid through M-Pesa and the Transaction ID
generated should be input into the Online System prior to appealing
online, otherwise the appeal will not be considered.
(ii) Must complete the
relevant Online Appeal Forms, make a printout of the same and attach
thereto the necessary supporting documents. The online Appeals forms
are accessible at http://olas.heslb.go.tz
(iii) After successful
completion of the Online Appeal Form, the appellant must download the
form and attach the necessary documents and hand over to the respective
Higher Education Institution Loan Desk Officer.
(iv) Appeals must be routed through the respective Loan Desk Officers who will collect all appeal forms from his/her respective Institution and submit them under a covering letter to the Board. The Board will not accept any appeal forms that will be submitted directly by students to the Board.
(v) The deadline for submission of appeals will be 31st December, 2013.
Lastly, students wishing to appeal for loans should do so through the above procedure instead of writing letters to the Board.
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